A fellow baby boomer here that had NO clue where to start when I reached the magic 65! Made an appointment with Diane Pusateri, and got all the facts in everyday English from her. The legalese of the printed info would confuse a law student! She gives the FACTS, explains your options, and lets you know any costs. I have advised friends to contact Diane and they've been very happy. Diane always has her client's best interests in mind.  

Mary U.

  Working with Carrie Wood & Jane Ahrens has been a godsend for our health insurance needs at InsuranceTrak Services. We specialize in the P&C side of the insurance business, so don't handle health, dental, etc. It's a very complex market with a lot of moving parts (especially for businesses), so having people like Carrie & Jane to help us navigate these murky waters is extremely helpful. They bend over backwards to help us understand plans and coverage. I would highly recommend them whether you need group medical insurance, individual medical insurance, medicare, etc. Thank you!  

Craig B.

  Carrie was wonderful. She walked us through the complicated world of Medicare. Explained in detail everything. Helped us through it all and even when we were about to push the button on one plan and things happened that changed it, she was the best at trying and succeeding to find us the right plan for our needs. Thank You so very much for all the hard work."  

Deborah and Daniel K.

  I am the Treasurer for the Village of Avon, and Ahrens Benefits Company is our broker. Carrie's exceptional customer service, knowledge and expertise are reasons why I have worked with her for many years. Carrie is also the key person for our retirees by helping them navigate their health insurance options. I can't say enough about Carrie & recommend Ahrens Benefits Company as a trusted advisor. 

Christine Q.

  I have worked with Jane Ahrens twice, seeking options for health insurance for myself, and then for my son. In each instance, she immediately made time for me the same business day, informing me of near-term deadlines, enabling the best coverage options very quickly. Before working with Jane, I really never understood what was offered to me, for my medical plan options. She explained things so that it is very easy to choose the best plan to meet our needs, at the lowest cost possible. Thanks, Jane! 

Norm B.

 Jane has been the “go-to” person for my couple’s group for several years regarding Medicare plans yearly enrollment. I invite her to make a presentation to the group each year, early in the sign-up period. She is thorough and concise, presenting the typically complex information in an understandable yet factual way. She points out the key differences among plans and empowers the individuals to make the choice best for them. She assists in completing registrations and then is available for solving problems during registration or throughout the year. Knowledgeable yet understandable and always available. I wholeheartedly recommend using Jane’s services.  

Dave T.

 Diane was a pleasure to work with. She is very knowledgeable about the plans available and the plan's best suited for our needs. We are looking forward to continuing our working relationship with her. Thanks Diane.  

Penny S.

 All the options out there make choosing health care coverage overwhelming! Jane listened to my needs and came back with some plans that met my needs. Choosing from five plans was easy! Jane is great to work with and so knowledgeable! I recommend her to anyone looking for health insurance!  

Laurie Enos, Penfield, NY

 I was in the most horrible situation that you can imagine. Having lost my husband David within days of myself undergoing a life-saving heart transplant, I was faced with the dilemma of my Cobra insurance benefits eventually running out and not being insured.
I looked all over the country on my own and was unable to find a company to insure me. That's where Ahrens Benefits Company came in. Jane was quickly on the problem and soon found me the coverage I so desperately would need. I am deeply grateful to Jane for her hard work and the sensitivity she showed and continues to show towards me and my children's needs.  

Ginger Zimmerman, Ginger’s Heart International, Pittsford, NY

 I'm a partner at the Angelo Planning Group, LLC, a financial planning firm located in Rochester NY. Since I met Jane Ahrens in 2010, I've come to value her professional expertise as a benefits consultant, as well as her friendship.
I've worked with Jane on my personal health insurance needs. She is a very knowledgeable resource in an ever-changing, complicated environment. I've also referred her to my firm, where she has also provided, what I consider to be, an "over and above" level of service. All of the advisors and staff that utilize Jane's service have spoken very highly of her. She makes the time to treat every individual with priority. I believe she's saved the firm money, time and anxiety.
In my line of work as a trusted advisor, my clients often rely on me to refer them to capable resources in fields relating to their overall financial well-being. I accept this responsibility with a great deal of pride. I do not refer clients unless I have the utmost respect for the personal and professional level of service that I expect my clients to receive. I don't hesitate to recommend Jane Ahrens to friends, family and clients."  

Joe Palma, Partner, Angelo Planning Group, LLC

 Jane Ahrens has been invaluable at helping our small business navigate the ins and outs of US healthcare. Her knowledge and experience equate to quick and accurate answers to all of our policy questions. In addition to her acumen, she is friendly and generous with her time and talents. It’s a pleasure to work with her whether our needs are big or small. I can’t recommend Ahrens Benefits Company highly enough.  

Daniel Fallon, Zeller Wood Works, LLC

Office Locations

Find a Rochester NY Location Near You


East Side Location:

70 Linden Oaks Dr. Ste. 300
Rochester, NY 14625



West Side Location:

2800 Dewey Avenue
Rochester, NY 14616



During the Medicare Annual Enrollment Period
of October 15th – December 7th, we have two additional locations:
By Appointmen Only


Spencerport Location:

By Appointment Only

24 West Ave. Suite 202
Spencerport, NY 14559



Churchville Location:

By Appointment Only

42 S. Main St. Suite F
Churchville, NY 14428